Grand Plaza Serviced Apartments, London

The hotel has a great location with easy access to public transport and nearby shops. The rooms are generally clean and equipped with decent amenities like kitchenettes, but the layout can be tricky to navigate. While the staff is polite, the service sometimes falls short with the Wi-Fi connectivity and overall comfort level. The pricing feels a bit high for the overall experience.

I had a mixed experience at this hotel. On the bright side, the location was excellent, conveniently close to several underground stations and local attractions. The rooms were spacious, but the cleanliness left something to be desired, and some furniture felt outdated. The service was hit or miss; while some staff were helpful, others seemed indifferent. Overall, it provided decent value for the family, though I wish the rooms had better amenities.

I had a mixed experience during my stay at the hotel. On the bright side, the staff was extremely friendly and accommodating, and the location was perfect for exploring nearby attractions. However, the room was quite hot, making it uncomfortable at times, and the overall condition of the facilities could use some improvements.

My stay at this hotel was incredibly disappointing. The location seemed promising, but the room we got was in a basement, dark, and cramped. Customer service was lacking, and I felt more like an inconvenience than a guest. The breakfast was subpar, and the overall experience felt like it didn't meet even basic standards for a four-star hotel.

Overall, we had a pleasant stay during our winter holiday with a comfortable apartment that had all the necessary amenities. The staff were courteous and helpful, and the location was ideal for accessing the tube and local shops. However, some facility details need attention for safety, and the dining experience was just average.